Questions

FAQ

Everything people usually ask before saying hi.

Short answers, honest ones. If yours isn't here, the contact page is at the bottom.

Is it really anonymous?

Yes, in the way that matters day to day. No account, no email, no phone number. You can type a nickname or take the one we offer, something like sleepless_fox_42. The person on the other side sees that name and your words. Nothing else.

One honest caveat: chat logs are kept for up to 30 days, only so human moderators can review reports, and then deleted. We also log IP addresses for security and rate-limiting. The full picture is in our privacy policy.

Is it free?

Yes. Free, no paid tier, no ads, nothing sold. It's a small thing we keep running because 3am is easier with company.

Can I share photos or voice messages?

Not inside a conversation, and that's on purpose. Messages are text only — no photos, no video, no voice, no files. It keeps things safer and quieter, and honestly, words at 3am tend to say enough.

The one exception is your own profile picture, which is optional. A moderator looks at it before it's shown to anyone; until then people see the icon you picked. Photos of other people, nudity or anything explicit are rejected, and repeat attempts get the session banned.

How does matching work?

You tap the button and we pair you with someone who's online right now, at random. No profiles to browse, no filters, no choosing — just whoever's awake. What you talk about is up to the two of you.

What happens when I report someone?

The conversation closes right away, and the log goes to a human moderator — a person, not a script. We aim to review within 24 hours. Repeated or serious violations mean bans, temporary or permanent, and underage users are removed immediately. What counts as a violation is spelled out in the guidelines.

What gets filtered automatically?

Links, contact details — phone numbers, usernames, messenger handles — and explicit language. If a message trips the filter, it simply isn't delivered. You'll know, and you can rephrase.

Why 18+?

You're talking to strangers with no profiles and no history, and that's a space for grown-ups. Before your first chat you confirm you're 18 or older and accept the Terms and Guidelines. This place is not for minors, and anyone underage is removed as soon as we know.

Why is it quiet sometimes?

Because we're a small community spread across time zones, and sometimes everyone in yours is actually asleep. When nobody's around, we say so — no fake counters, no pretend crowds — and we match you the moment someone shows up. The waiting is part of the deal. Kettle's on.

How do I delete my data?

Mostly, you don't have to. Chat logs delete themselves within 30 days at most. The two cookies we set — an anti-abuse identifier and your age confirmation — you can clear in your browser any time. For anything beyond that, write to us; the details are in the privacy policy.

I think I was banned unfairly — what now?

It happens, and we'd rather fix it than argue. Write to us through the contact page and tell us roughly when it happened. A human re-checks the log and the decision. We usually reply within 1–2 days.

Anything else on your mind? Write to us or email [email protected]. A person reads it, usually within a day or two.